Shop floor notes.
How to run the board, plan the lifts and keep customer records, written for the person who runs the shop.
Repair shop customer database: what to store and how to search it
What a repair shop should record about clients, vehicles and visits, what to leave out, and how to search so a caller is found in seconds, not minutes.How to run a repair shop board by lift and by stage
Set up a repair shop workflow board in two views: by lift for what each bay does, by stage for where work waits. Steps, examples and common mistakes.How to schedule car repairs by lift without double-booking
Plan repair jobs lift by lift: size each job, leave a buffer, check the week before promising a date. A worked example and a short routine to start today.
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